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Frequently Asked Questions (FAQ)

Navigating Hunch with Ease: Answers to Common Queries

What is Hunch+?

Introducing Hunch+, the elevated experience for our most engaged Hunch community members. Hunch+ paves the way for richer interactions, deeper connections, and a streamlined, ad-free environment that lets you focus on what truly matters.

The Hunch+ Experience

Unlimited Waves: Why limit your likes? With unlimited waves, you can express interest in as many profiles as you like, increasing your chances of finding meaningful connections.

Boost Your Profile: Stand out from the crowd. Boosting your profile gives you increased visibility, ensuring more people see you and increasing your chances of making meaningful connections. More views mean more potential matches—get noticed now!

Crushes: Get noticed faster. Your wave will be shown at the top of their received waves, making it 3X more likely to turn into a match. Move to the front of their list and increase your chances of making a connection.

Priority Waves: Be seen first. Premium users’ waves appear before others, making sure your interest is noticed right away. Make sure your wave stands out in a sea of connections.

Read Receipts: No more guessing. Get notified when your messages are read, so you always know where your conversation stands. Know when to follow up and keep the conversation going.

See Everyone Who Waved at You: Never miss a connection. With this feature, you can see all the users who have waved at you, making it easier to find mutual interests.

Reply Privately: Initiate private dialogues with any user and expand your circle of friends and connections without restrictions.

Pin Comment: Highlight your best comments in any discussion, ensuring they get the attention they deserve and leading the conversation.

Goss Requests: Start private conversations with any user, not just your friends, and expand your network.

Premium Profile Badge: Showcase your elite status with a Premium Profile Badge, distinguishing you in the community as a dedicated Hunch+ member.

More Poll Options: Dive into the depths of public opinion with additional response choices, capturing the full spectrum of the community’s views.

Flexibility That Fits You Select from our weekly or monthly Hunch+ plans to suit your lifestyle. We’ve tailored Hunch+ to be as adaptable and dynamic as our users.

Note: Some features may not be available in your geography
How can you subscribe?

Click on the premium tab in the profile menu. It will show you options to purchase the plan ( Weekly, Monthly, etc). Select from the available options and click on subscribe. It will take you to the payment screen

Troubleshooting Subscription Issues
  1. Subscription Not Found on New Account: Subscriptions are linked to specific profiles. Creating a new account means your existing Hunch+ subscription will not automatically carry over. If you’ve deleted your account and created a new one, you’ll need to subscribe to the Hunch+ plan. You can however restore your purchase by clicking on restore purchases under stetting tab.
  2. Subscription Renewal: Your Hunch+ subscription will renew automatically unless you cancel it.
Updates to the Hunch+ Plan
If new features are added to the Hunch+ plan, your current subscription will remain unaffected unless you:
  1. Cancel and resubscribe to the Hunch+ plan.
  2. Upgrade your subscription, for instance, from a weekly to a monthly basis.
Deleting Your Account

Deleting your Hunch account does not automatically cancel your Hunch+ subscription. You must manually cancel the subscription through the Google Play Store or iOS App Store. However, you can restore your purchases by clicking on restore purchases under stetting tab

Upgrading Your Hunch+ Plan
On iPhone:
  1. Open the Hunch app and tap your profile icon.
  2. Go to “Manage Plan” and select “Switch Plan.”
On Android:
  1. Open the Hunch app and tap your profile icon.
  2. Go to “Manage Plan” and select “Switch Plan.”

Subscription changes will take effect within 24 hours, and billing adjustments will be made accordingly.

Refunds and Billing Issues
For Google Users:
  1. Payment Failures: Check and update your payment method in the Google Play Store if a transaction fails.
  2. Billing Errors: For discrepancies, request a refund through the Hunch “Get in Touch” section or directly through the Google Play Store.
For Apple Users:
  1. Payment Failures: Update your payment method in the App Store if a transaction fails.
  2. Billing Errors: Request a refund through the Apple App Store for any billing discrepancies.

For detailed steps on refund requests and managing subscriptions, please refer to the specific instructions provided within the Google Play Store or Apple App Store

How to Cancel Your Hunch+ Subscription
Canceling on Android Devices:
  1. Open the Google Play Store.
  2. Navigate to “Account” under the Play Store menu.
  3. Select “Subscriptions” to view your active app subscriptions.
  4. Find your Hunch+ subscription, then choose “Cancel Subscription.”
Canceling on iOS Devices:
  1. Open your iPhone Settings.
  2. Tap on your name, then select “Subscriptions.”
  3. Choose the Hunch+ subscription you wish to cancel.
  4. Select “Cancel Subscription.”

Alternatively, you can cancel directly through the Hunch app by navigating to the Hunch+ plan tab, which will redirect you to your respective store subscription page.

Validity of a plan after cancellation
  1. Cancellation During Free Trial: Canceling during a free trial period incurs no charges and allows access until the end of the trial period
  2. Cancellation During Paid Subscription: Canceling a paid subscription allows access until the end of the current billing cycle.

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