PRIVACY POLICY

Last updated:  29th September, 2023

This Privacy Policy describes the processing of information provided by the Users ("User," “You,” or “Your”) and/or collected by Hunch (“Hunch,” “We,” “Us,” “Our,” and “Company”) on the sites and applications where this Privacy Policy is posted, whether on the Platform or in limited case, on third party applications where We allow You to share Content, read with terms and conditions of such applications. It also describes the processing of guest information provided to Us. We follow this Privacy Policy in accordance with Applicable Laws in the places where We operate. In some cases, We may provide additional data privacy notices specific to certain products, practices, or regions. Those terms are to be read in conjunction with this Policy.

By continuing to use or access the Platform, You acknowledge that You have read, understood, and accepted the information described in this Privacy Policy. If You do not agree with this Privacy Policy in general or any part of it, You should immediately navigate away from the Platform.

We are committed to respecting Your privacy and handling Your personal information with care and consideration. Please read ahead carefully to understand how Your personal information is treated by Hunch.

This Privacy Policy read with Our Terms of Use  and Content Guidelines together form the ‘User Agreement’.


1. Definitions and Key Terms

2. Data We Collect

3. Retention of Personal Data

4. Third-party Integrations

5. How We Use Your Data

6. How We Share Information

7. Opting out

8. Privacy of Children below 13 years

9. Your Rights

10. Changes to this Privacy Policy

11. Contact Us

1. Definitions and Key Terms

  1. “Platform” means the Hunch site or mobile application, including any webpages which may be associated with it from time to time.
  2. “Modification” means any upgrade, update, or other modification to the Platform.
  3. “Applicable Laws” means all statutes, enactments, acts of legislature or parliament, laws, ordinances, rules, by-laws, regulations, notifications, guidelines, policies, directions, directives, and orders of any governmental authority, as may be applicable to the User.
  4. “Services” means the services provided via the Platform by the Company.
  5. “Users” refers to the individuals who are allowed to use the Platform in accordance with the User Agreement.
  6. “Content Guideline” or “Guidelines” means a written statement or set of instructions that Users must follow while creating Content on the Platform.
  7. “Content” is defined as the text, links, graphics, photos, videos, audio, streams, emojis, comments, user bio or other materials available on the Platform.
  8. “Chat Feature/Goss” refers to the interactive instant messaging feature on the Platform that allows Users to communicate with each other in real-time.
  9. “AI Chat Bot" refers to the automated chat system powered by artificial intelligence technology that provides automated responses and assistance to Users.

Any term used in the Policy and not described herein shall have the same meaning as given in the Terms of Use.

2. Data We Collect

  1. Data You Provide to Us

‘Personal Data’ means information that identifies (whether directly or indirectly) a particular individual, such as the individual’s name, email address, user profile picture, telephone number, age, gender, interests, and location. When anonymous information is directly or indirectly associated with Personal Data, the resulting information also is treated as Personal Data. All Personal Data that You provide to Us must be true, complete, and accurate, and You must notify Us of any changes to such Personal Data. However, We do not consider Personal Data to include information that has been aggregated and/or anonymized so that it does not identify You. Any data which is secured, hashed, and/or encrypted and/or does not reveal Your identity, is not Personal Data.

‘User Generated Content’ is the Content You create on Hunch, and the associated metadata, such as when, where, and by whom the content was created.

‘Chats’ which includes information You provide when You compose, send, or receive messages through the Platform’s Chat Feature. That information includes but is not limited to the content of the message and information about the message, such as when it was sent, received, or read; and message participants; chat requests from other Users and Users you have sent chat requests to. Please be aware that messages you choose to send to other Users of the Platform will be accessible by those Users and that We are not responsible for the manner in which those Users use or share the messages.

Our ‘AI Chat Bot’ collects and uses data based on Your poll responses and interactions with the bot. The data is used to personalize the AI bot interactions and provide relevant insights to You.

Some Chat Data may be automatically deleted from the Platform after a defined time period. However, We may retain this data on Our servers for research and analytical purposes.

Information in correspondence You send to Us, including when You contact Hunch for support or We contact You for feedback.

  1. Information We Automatically Collect

We automatically collect certain information when You visit, use, or navigate the Platform. This may include device and usage information, such as Your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when You use the Platform, and other technical information. This information is needed to maintain the security and operation of the Platform, as well as for analytics and reporting purposes to help keep Hunch more relevant for You.

The data We collect includes:

  1. Usage Data: We collect information about your activity through our services. For example, We may collect information about:
  • How you interact with Our Services including the polls You view, vote and comment on, profiles You view and profiles which view You, times of posting, Your usage of the Chat Feature, screenshots taken by You of the Platform, etc. The Usage Data being tracked may change on the basis of new features released on the Platform.
  1. Log Data. Log Data is service-related, diagnostic, usage, and performance information Our servers automatically collect when You access or use Our Platform and which We record in log files. Depending on how You interact with Us, this log data may include browser type and settings and information about Your activity on the Platform (such as the date and time stamps associated with Your usage, pages, and files viewed, searches and other actions You take such as which features You use), device event information (such as system activity, error reports (sometimes called 'crash dumps') and hardware settings).
  2. Device Data. We collect device data such as information about Your computer, phone, tablet or other devices You use to access the Website or application. Depending on the device used, this device data may include information such as Your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, internet service provider and/or mobile carrier, operating system and system configuration information.
  3. Location Data. We collect location data such as information about Your device's location, which can be either precise or imprecise. How much information We collect depends on the type and settings of the device You use to access the Platform. For example, We may use GPS and other technologies to collect geolocation data that tells us Your current location (based on Your IP address). You can opt out of allowing Us to collect this information by disabling Your Location settings on Your device. Note however, if You choose to opt out, You may not be able to use certain aspects of the Services.
  4. Tracking Technology and Cookies. A cookie is a small text file that a site stores on Your computer or mobile device when You visit the site. Browsers support cookies and similar tracking technologies in order to improve Your experience and to create aggregated anonymized statistics about usage of the site.
  5. Aggregated Data. We may also collect, use and share aggregated data such as statistical or demographic data for any purpose. Aggregated data could be derived from your personal data but is not considered personal data in law if it does not directly or indirectly reveal your identity.
  1. Information Collected from Other Sources
  1. Ad Partners and other affiliates: In order to enhance Our ability to provide relevant marketing, offers and Services to You, We may obtain information about You from other sources, such as public databases, joint marketing partners, affiliate programs, data providers, as well as from other third parties for the purposes of targeted advertising. Information shared by ad partners and affiliates or collected by Us from Our ad partners and affiliates may be combined with the other information You share with Us and We collect about You as per the terms of this Policy.

We collect the Personal Data that You provide Us and through other sources. By using Our platform, You consent to this collection and use of Your data as specified in this Policy.

3. How long We retain Your Data for

  1. We keep different types of information for different periods of time:
  1. Your Profile Information and Content is available on the Platform for the duration of Your account.
  2. We store Your Profile Information, Content and other personally identifiable data as long as is necessary to fulfill the purpose it was collected for.
  1. Publically available Content can exist elsewhere even after You remove it from the Platform. For example, search engines and other third parties may retain copies of Your Content for a longer period of time, based upon their own policies, even after they are deleted or expire on the Platform.
  2. Where You violate Our Guidelines and terms as defined in the Content Guidelines and Terms of Use and Your account is suspended, We may keep the identifiers You used to create the account (i.e. email address or phone number) to prevent repeat policy offenders from creating new accounts, in compliance with Applicable Law.
  3. We may keep certain information in order to comply with legal requirements and for safety and security reasons, in compliance with Applicable Law.

We keep the Personal Data that You provide to Us and some information that is collected automatically when You visit the Platform.

  1. Deleting Your Account: You can delete Your Account at any time by going to Your profile on Hunch and selecting Delete Account from the menu. You may also delete your account by raising a request via the Account Deletion Form.
  2. Where You violate Our Guidelines and terms as defined in the Content Guidelines and Terms of Use and Your account is suspended, We may keep the identifiers You used to create the account (i.e. email address or phone number) to prevent repeat policy offenders from creating new accounts, in compliance with Applicable Law.
  3. We may keep certain information in order to comply with legal requirements and for safety and security reasons, in compliance with Applicable Law.

4. Third Party Integrations

  1. When You interact with third-party platforms (e.g. Twitter and Snapchat) through Hunch, You consent to We may access, collect, and share certain information necessary for these interactions. This includes but is not limited to Your username and other profile information on Hunch and third-party platforms, Your Content, and the content You put on such platforms.
  2. Additionally, We may share Your Personal Data with third-party platforms for ad targeting and performance measurement to enhance Your user experience and provide You with more relevant content.  
  3. Please note that when You use our Services to share content on third-party platforms, Your use of these platforms is governed by their respective privacy policies and terms of service. We encourage You to carefully review these third-party policies before sharing content through our Services on these platforms. Hunch is not responsible for the privacy practices or the content of these third-party platforms. If You have any questions or concerns about how these platforms handle Your personal data, We recommend reaching out to them directly or consulting their respective privacy policies.

5. How We Use Your Data

       We collect Your data for lawful purposes, including but not limited to what is listed below:

  1. To facilitate account creation and login process

We use social sign-in to facilitate the account creation and login process and may collect some personal data including Your name and email address.

  1. Provide and Maintain Service

We use the information We collect to provide and operate Our products and services. We also use the information We collect to improve and personalize Our products and services so that You have a better experience on Hunch, including showing You more relevant Content and ads, suggesting people and topics to follow, and enabling and helping You discover affiliates, third-party apps, and services. We may use the information We collect from accounts of other services that You choose to connect Your account to provide You features like cross-posting or cross-service authentication, and to operate Our services. We use Your contact information to help others find Your account if Your settings permit so, including through third-party services and client applications.

  1. Research and Analysis

We use the information We collect to measure and analyze the effectiveness of Our products and services and to better understand how You use them in order to make them better.

  1. For the performance of the Contract

To enforce Our terms, conditions, and policies for business purposes, to comply with legal and regulatory requirements, or in connection with Our contract.

  1. To respond to legal requests

If We receive a summon or other legal requests, We may need to inspect the data We hold to determine how to respond.

  1. To Communicate With You

We use the information We collect to communicate with You about Our products and services, including product updates and changes to Our policies and terms. We may also send You marketing messages from time to time.

  1. To Manage Your Requests

We may use Your information to respond to Your inquiries and solve any potential issues You might have with the use of Our Services.

We process Your information for purposes based on legitimate business interests, the fulfillment of Our contract with You, and to comply with Our legal obligations.

6. How We Share Information

  1. With Service Providers

We may share Your information with Our service providers that perform functions and provide services on Our behalf, with service providers that host Our various blogs and wikis, with service providers that help Us understand the use of Our services, and those that provide fraud detection services.

  1. For Business Transfers

We may share, sell, or transfer information about You in connection with a merger, acquisition, reorganization, sale of assets, or bankruptcy. This Privacy Policy will apply to Your Personal Data that is shared with (before and after the close of any transaction) or transferred to the new entity.

  1. With Affiliates

We may share information amongst Our affiliates to provide Our products and services.

  1. With Other Users

Information about You, such as Your username, profile picture, vibe score, list and count of following and followers, polls participated in, polls commented on (“Profile Information”), Content created by You on Hunch, etc.

There is presently no restriction on how widely Your Content or Profile Information is shared and is available for all Users on the Platform to view and interact with, irrespective of whether they are signed into the Platform or not.

  1. Third Parties

We share or disclose your information with your consent or at your direction with third party services where Your Content can be integrated or shared. Please read Clause 4 for more information on how we share information with third parties.

  1. With Users' Consent

We may process Your data if You have given Us specific consent to use Your Personal Data for a specific purpose.

We share Your information for legitimate business interests.

7. Opting out

  1. You can always opt out of Our Services or choose not to disclose information to Us at any time. However, keep in mind that some information may be needed to register with Us or to take advantage of Our features. By providing limited information, or by availing of the opt-out provision, You may not be able to access the full functionalities of Our Services and Application, and some features may be disabled for Your access.
  2. We reserve the right to continue to keep a copy of Your Personal Data if required by law. We may use any aggregated/anonymized data derived from Your account, in a matter which shall not infringe upon Your privacy.

You can opt out of using the Platform at any time.


8. Privacy of Children

  1. Hunch requires people accessing the Platform to be thirteen (13) years of age or older. In some countries, the law requires a parent or guardian to give consent for people younger than the age of eighteen (18) to access certain services similar to the Platform. In that case, please be sure to discuss this Privacy Policy with Your parent or legal guardian before You access the Platform.
  2. If You do not meet the age requirements as per Applicable Laws, You should immediately navigate away from the Platform. Hunch shall not provide Services to anyone below the legal age of consent and reserves the right to block Users it knows are under the legal age of consent. If You believe We may have mistakenly or unintentionally allowed access to the Platform or collected any information from a person under the legal age of consent, please contact Us using the contact information provided below. Accessing the Platform means You warrant that You are of legal age to use Our Services.
  3. We may take additional steps to protect children’s privacy, including:
  1. Notifying parents and guardians about Our information practices with regard to children, including the types of data We collect, how We use that information, and how We share that information.
  2. Obtaining consent from parents and guardians for the collection of Personal Data from their children, or for sending information about Our products and services directly to their children.
  3. Limiting Our collection of Personal Data from children to what is reasonably necessary to participate in an online activity.
  4. Giving parents and guardians access or the ability to request access to Personal Data We have collected from their children and the ability to request that the Personal Data be changed or deleted.

We may take additional measures to protect the privacy of children below the age of 13 years.

9. Your Rights/Control over Your information

  1. Access, Correction, and Portability. You can access and edit most of Your basic account information right on the Platform by going to the Your Profile section.
  2. While using the Chat Feature

Within the chat feature, You have the ability to view past chat interactions, edit Your personal chat settings, and manage Your chat contacts.

  1. Mobile Notifications

We may send promotional and non-promotional push notifications and alerts to any mobile device You may access the Hunch mobile application through. You can deactivate these messages at any time by changing the notification settings on that mobile device.

  1. Right to Erasure

You can at any point of time contact Us for the removal of Personal Data unless it is necessary for legal or business purposes as defined in Clause 4 of this Policy.

  1. Right to nominate

The User has the right to nominate any other individual to exercise the rights on his behalf as defined in this clause in the event of his death or incapacity caused due to unsoundness of mind or body.

The Rights of User for erasure and nomination.

10. Changes to this Privacy Policy

The most current version of this Privacy Policy governs the of Your personal data and We may revise this Privacy Policy from time to time as needed. If We do revise this Privacy Policy, We will provide You notice of the revised Privacy Policy before You continue to use Our Platform.

We will update this notice as necessary to stay compliant with relevant laws.

11. Contact Us

For any concerns or clarifications regarding the Privacy Policy given herein, You may contact Us at legal@hunch.in 

Grievance Officer Contact for users in India:
N: Anvi Jha
E: legal@hunch.in

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